All billing inquiries must be directed to the PHFPD's billing services provider EMS|MC.

No one at the fire station can help with ambulance billing issues

EMS|MC can be reached at:              
Phone: (877) 618-0943    

Helpful Links for EMS|MC

Patient Portal

• Main EMS|MC Patient portal, where patients can choose to go to one of the portals listed below.

https://emsmc.com/patient-portal/

Payment Portal

• Main EMS|MC Patient portal, where patients can choose to go to one of the portals listed below.

https://emsecurepay.emsbilling.com/

Submit Signature

• Portal will only open when patients receive signature requests and open balance is patient's responsibility until a signature is received (will not open for all encounters).
• Requires First Name, Last Name, Date of Service, and Run Number.

https://emsecurepay.emsbilling.com/sign

Provide Insurance

• Portal is open to anyone to provide insurance.

• Requires First Name, Last Name, and Date of Birth

https://emsecurepay.emsbilling.com/insurance

Ask a Question

• Portal is open to anyone to ask a question.

• All fields are required.

https://emsecurepay.emsbilling.com/billing-questions